Superhuman Privacy Policy

Welcome to Superhuman. A little bit about us: We’re the productivity platform that brings AI to you everywhere you work, however you work. When you use Superhuman products, you’re trusting us to handle your personal data with care. We take that trust seriously. We make money when users purchase our paid products and not by selling or monetizing user content. We offer a free product and hope you’ll purchase one of our paid products.

This Privacy Policy describes how Superhuman Platform Inc. (formerly Grammarly) and our subsidiaries (such as Grammarly Inc., Coda Project, LLC, and Superhuman Labs LLC) and affiliated companies (collectively, "Superhuman", "we," or "us"), collect, use, and disclose information about you, as well as privacy choices available to you. We offer lots of tools to different people and organizations, so we need to explain when this Privacy Policy applies:

  • This Privacy Policy applies when you interact with us as an individual, such as when you create an account, receive our products directly from us, or browse our websites.
  • Unless we tell you a different policy applies, this Privacy Policy covers our products, including those offered as "Grammarly", "Coda", "Superhuman Go", and "Superhuman Mail". It also covers your interactions with and on our online marketplace.
  • If you use our products under the management of a company, organization, or other legal entity, this Privacy Policy won’t apply to the information you upload to or output from our products. In these cases, we process Customer Personal Data on behalf of your company or organization.

Below, we provide some additional privacy information for those living in the United States, the European Union, European Economic Area (EEA), United Kingdom (UK), or Switzerland.

We may update this Privacy Policy from time to time by publishing an updated version. If we make material changes, we will provide you additional notice.

Information We Collect

The information we collect depends on how you use our products and how you manage your privacy settings.

We collect information you provide to us. This includes:

  • Account information: When you create an account, we collect information such as your email address, password, name, email preferences, job titles, and phone numbers.
  • Payment information: If you make a purchase, we collect information about the transaction, and our third-party payment processor will handle your payment information.
  • User content: We receive the content you upload or enable our products to access, such as emails and drafts, text, documents, files, calendars, images, and any other content you allow our products to access.
  • Communications with us and feedback: You may submit additional information to us when you interact with our customer support or sales teams.

We collect some information automatically. This includes:

  • Technical information: We collect information about your device and how you access our products, such as your IP address, device type, browser type, operating system, and platform.
  • Usage data: We collect data about how you interact with us and our products, including your activity on our websites and apps.
  • Cookie information: We use cookies to collect technical information and usage data, such as to recognize your browser or device.

Information from other sources. We may collect information about users and non-users that’s publicly available, and we may license data from third parties.

Information we infer. We may infer information about you based on the information we collect, such as your approximate location based on your IP address.

How We Use Information We Collect

We use the information we collect to:

  • Provide and tailor our products to you. We use the information to provide our products and to personalize your experience.
  • Improve our products and build new ones. We analyze usage data to help us decide what new features to build or improve.
  • Develop and improve AI. We use information to train our AI models.
  • Secure our products and troubleshoot problems. We resolve technical issues that arise with our products.
  • Process payments. We work with payment processors to enable your transaction.
  • Communicate with you and provide customer service. We communicate with you to resolve issues or provide notices.
  • Market and advertise our products to you. We send marketing communications and promote our products but do not use your user content for these purposes.

When We Disclose Information

We disclose information to the types of recipients and in the scenarios described below.

  • The Superhuman family of companies. Companies within the Superhuman corporate family may access information about you for business operations.
  • Trusted service providers. We use trusted service providers to help power our products and operate our business.
  • Marketplace Participants. We may disclose information to third parties if you use their offerings.
  • Advertising partners. We work with advertising partners who may use cookies to collect limited information about your interactions with our websites.
  • Government, legal, and similar authorities. We may disclose information to comply with laws and regulations.
  • Disclosure in the event of merger, sale, or other asset transfer. Your information may be sold or transferred as part of a transaction.
  • With your consent or otherwise at your direction. If you consent to us disclosing your information, we may do so.

Security and Retention

We design our products with security in mind and use safeguards and processes designed to secure data. We retain personal data for as long as necessary to provide our products, complete requested transactions, and comply with legal obligations.

Your Rights and Choices

We offer you controls to manage your information and communications preferences:

  • AI training control. You can decide whether Superhuman can use your user content to train our AI models.
  • Opt out of targeted advertising. We provide options based on your location to opt-out of targeted advertising.
  • Control cookies and similar technologies. You can limit how websites use cookies.
  • Unsubscribe from marketing communications. You can opt-out of marketing emails.
  • Mobile push notifications. You can deactivate notifications through your mobile device settings.

Data Transfers

We may transfer and process your data outside of the country where you live. We apply the protections described in this policy and comply with legal frameworks for data transfer.

Additional US State Law Information

If you reside in certain states, additional rights and requirements may apply to you.

Contact Information

You can contact us with questions relating to this Privacy Policy by emailing us at privacy@superhuman.com.